State of the Shelanman

« What We're Up Against | Main | Why Can't We Find Work? »

March 23, 2006

The Desk Saga Continues

Updated 3/25/2006 at 10:14PM

Last night, after having been unable to get anyone from A.B.E. to return my phone calls or e-mails for over a month, I received a call from the A.B.E. Delivery guy, telling me he had a pair of doors to deliver.

Today they arrived. The doors looked to be both the right color and the right size. They were even properly handle-free.

But, they were lacking the necessary hardware for installation! So, the delivery guys took both the old doors and the new doors away, and promised to return with the proper parts in 15 minutes.

Here's hoping the idiots can get it right this time...

(for the previous segment of the story, see Customer [un]satisfaction from January)

— The Shelanman

Update: The installers returned with hardware already installed in the doors. Of course, the hardware was in a different place on the new doors than it was on the old, so naturally they had to drill fresh holes in my hutch to attach them.

They gave me no warning or indication that they were about to drill four more holes into an already-hole-riddled piece of furniture... so I didn't have the opportunity to stop them. The desk is now complete. I find that the frame of the desk -- the desktop, the sides, the bookcase -- are all of excellent quality and craftsmanship. The hutch, the doors, and the drawers, however, would not be out of place on a rack in an IKEA -- they are poorly constructed, not all the same shape or size, and fit together only "fairly well." The doors on the hutch are so absurdly wobbly... I've leaned on them, and I don't think they will fall off... but there's a lot of vertical play in the hinges...

All in all, not worth the $1400 I paid, or the 6 months and 4 trips it took to get it set up.

— The Shelanman

Posted by andrew at March 23, 2006 03:53 PM

Comments

Post a comment